If you are not 100% satisfied with your purchase, we will accept returns of any unworn merchandise within fourteen (14) days of the original order's arrival.

Merchandise must be in unworn condition and must retain any labels attached to the garment. Merchandise must be carefully enclosed in its original packaging.

We will not accept returned goods that have been worn, do not have their original packaging, or that show apparent signs of use.

service@alalastyle.com

Please email express@27augustapparel.com or call us at (213) 742-0121 to initiate your return. We want you to be satisfied with your purchase, but if you need to make a return for any reason, the items must be postmarked within 30 days of the delivery date to be eligible for a full refund.           

To be eligible for full refund, your items must meet the following conditions:  

1. Items must be postmarked within the 30 days of delivered date. ** 

2. Items must be returned unworn, unwashed, undamaged, and unused condition with original condition.

For exchanges via mail, we suggest you place a new order for the item you want and follow the return procedure for the item you wish to send back.

Shipping and handling charges are non-refundable.

For free returns, please reach out to us at hello@fourlaps.com for a return label.  All items should be unworn, unwashed, and undamaged with the hang tags still on. Refunds will be processed in 5-10 business days after receipt, and to the original form of payment.
 

(Note: Shipping fees are not refundable).

hello@fourlaps.com

Easy and no hassle returns will be accepted up to 30 days after receipt of items. Please contact customercare@journeecollection.com to begin the process. Buyer to pay return postage.

customercare@journeecollection.com

We accept returns or exchanges 30 days from the original purchase. Products should have all tags attached and their original packages. For hygiene reasons, panties cannot be returned for refund or exchange, except where genuine issues have been identified. 

Please ship any returns to the following address: 

Leonisa
ATT: Express Return
5240 Langford Park Dr. Suite B
Norcross, GA 30071

infousa@leonisa.com

If you are not satisfied with your item, please return them in the same condition for a full and easy refund of your purchase price within 30 days of the purchase date. Please note that the buyer is responsible for return shipping fees. Original shipping, expedited shipping or insurance fees cannot be refunded.

Please be sure to include all the accessories originally included with your items; including the case, cleaning cloth and any paperwork. Packaging must be in new and undamaged condition. Serial numbers must match our records for the item originally shipped to the customer. We will process your return within 2 business days of receipt.

Return address is:

Stepani Style Express Returns

Order# {your order number}

8587 Fenwick St. #15 
Sunland, CA 91040

Please be sure to include your return name & address. We will process your return within 2 business days of receipt..

Start a return or exchange: https://thousandfell.happyreturns.com/
 

What is your online return policy?
For online orders, we accept returned sneakers in new condition with all original packaging for a full refund. All returns should be in new, unworn condition without dirty or scuffed soles!!
 

Return shipping is free for returns within the continental U.S.
 

You have 30 calendar days from the day you receive your shipment to postmark your items for return. Starting in November, we will be extending the return window for the holiday period through January 15th. Your refund will be credited to the same credit card used to make the purchase. Please return your sneakers online through our easy online return process.
 

Thousand Fell monitors returns to identify potential misuse or abuse of our return policies. We reserve the right to refuse service to anyone.

What if my return is late?

Returns postmarked an additional 7 days outside of the 30 day policy are ineligible for a refund but will automatically be processed for an online credit. Any returns postmarked more than 37 days from the delivery date are ineligible for return and will be automatically reshipped to the customer upon receipt at our warehouse.

What if I need to exchange something for a different size or color?

If you would like to exchange your good(s), please let us know what new size and/or color you would like instead!!! All returns and exchanges must be unworn in new condition with all original packaging. When the return is scanned at our warehouse, we will send the refund or exchange, which generally takes 2 business days from the receipt of the package.

When will I get my refund?

Once we receive your return, please allow 2-3 business days for your return to be processed at our warehouse and then 5-10 business days for your bank to post the refund to your account. Your refund can only be credited back to the original form of payment. We’ll send you an email when our team has processed your refund so you know it’s on the way.
 

hello@thousandfell.com

Items must be returned within 60 days of purchase for a full refund.

Unfortunately, there are certain items we cannot accept as a return:
Items with "Do Not Remove" tags removed

Items that were previously exchanged can be returned, but not exchanged a second time

I've submitted my return online. What happens next?

Your return request will be processed within 14 business days of receiving your package. You'll get an email confirmation when we've initiated a refund. 

Can I use one label for multiple packages in the same return?

No, you'll need to use a different shipping label for each package. Make sure the returned items in each package are represented on the return form.

Is there a shipping charge for returning an order?

If you're using our pre-paid label, returns are free on all purchases. U.S. standard shipping only. All other terms & conditions of our return policy apply, including return restrictions. Offer subject to change without notice.

How do I track my return?

If you've submitted your return request online, you can find your tracking information on the Order Status email. If you already have the tracking number, you can enter it here.

I need to reprint my return documents. What should I do?

Go to https://returns.narvar.com/upwest/returns.

Enter the last name from your billing info and the order number
Click the link under "Self-Service Exchanges & Returns" that says "Print Your Return Label"

Note: You must use your return label within 30 days of the return order being placed. A new label can be created if the first one has expired.

I received a return form and a shipping label in my package. Can I use these instead of completing my return online?

If you've already gone through the online returns process and created a new label, use the one you created online. If not, you can use the prepaid label to return via UPS.

I do not have the original packaging. What should I use to package my shipment?

You can use any standard shipping package that meets the carrier requirements.

How do I find my order number?

Your order number can be found in the order confirmation email, or on the packing slip attached to the package originally shipped to you. screen capture of order confirmation email

When will my refund be credited back to me?

Please allow 14 business days after your return has been processed. It may take additional time before your refund appears in your bank account.