EXPRESS TEXT TERMS & CONDITIONS

Last updated: November 11, 2024

These Texting Terms & Conditions and subject to the Express’s Terms and Conditions. Please see our Terms and Conditions for more information. 

Express and Express Factory Outlet have separate Mobile Alert/Text Programs. See details on how to opt into or out of Express and Express Factory Outlet Mobile Alert Programs below. Choices you make about receiving Express Factory Mobile Alerts will not impact the messages you get from Express. 

If you sign up for our text messaging program, we may use cookies, web beacons, pixel tracking, 1x1 gifs, or similar technology to personalize your experience (e.g. send you personalized text messages such as shopping cart reminders).

Recurring or Non-Recurring Customers

You may signup for mobile alerts by texting any Express keyword, using Tap to Text, to 397-737 (Express) or via desktop sign up pages or Express web sign-up. By signing up for mobile alerts, you acknowledge that you have read, understand, and agree to our Messaging Terms and Conditions and expressly consent to receive SMS and MMS communications from Express. Additionally, you acknowledge that you understand that message and data rates may apply, and your consent is not required to buy goods or services. You may reply HELP for help, and you acknowledge and understand that you may revoke consent at any time by replying STOP, END, CANCEL, UNSUBSCRIBE or QUIT to unsubscribe. If the contact information you provide during signup changes, you should update your profile accordingly. 

For example, you may receive promotional and personalized marketing texts and/or transactional texts concerning your order(s) from Express. This may include text messages sent using an automatic telephone dialing system, to the mobile telephone number you provided when signing up or any other number that you designate. 

See our Terms and Conditions and Privacy Policy for more information regarding these terms and your rights to opt-out of text alerts.

EXPRESS REWARD: 20% OFF NEXT PURCHASE

To qualify for this Express Reward of 20% off your next purchase, you must fully opt in to receive Express text messages. This offer is limited to one per customer, per phone number. You are not eligible to receive this reward if you received this reward before. This reward is nontransferable and valid only for one time use for the customer to whom the Express Reward is issued. This Express Reward has no cash value. If you return the purchase, you will not receive back the value of the Express Reward used to make the purchase. This Express Reward cannot be used as payment on an Express Credit Card account, redeemed for cash or used to purchase Express gift cards. Express Rewards are valid at Express, Express Men, stores in the U.S. and Puerto Rico, and online at express.com. The Express Text Program is provided by Express and its terms and conditions may change at any time. Express reserves the right to cancel your participation in the Express Text Program, in the event of fraud, abuse of rewards privileges, or violation of these terms and conditions. If you sign up for our text messaging program, we may use cookies, web beacons, pixel tracking, 1x1 gifs, or similar technology to personalize your experience (e.g. send you personalized text messages such as shopping cart reminders). For complete terms and conditions and to learn more, click the ‘TERMS’ link below.

Express and Express Outlet Supported Operators and Participating Carriers (all U.S. based carriers). 

Participating Carriers: All U.S. based carriers.

We are able to deliver messages to the following mobile phone carriers: Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless)